Responsible Gaming

Introduction

At ACM Code of Ethics, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means. Remember: the house always has an edge, and you should only ever gamble with money you can afford to lose.

Age Verification

Online gambling in Australia is only available to players aged 18 years and older. We are committed to preventing underage gambling and require all players to verify their age before accessing any gaming services. If you are under 18, please do not attempt to register or play.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Spending more money or time gambling than intended
• Chasing losses by gambling more to try to recover lost money
• Hiding gambling activities from family, friends, or partners
• Gambling to escape stress, anxiety, depression, or other difficult emotions
• Borrowing money to gamble or pay gambling debts
• Neglecting work, study, or personal relationships due to gambling
• Feeling irritable or anxious when not gambling
• Lying about the amount of money spent on gambling
• Failed attempts to cut down or stop gambling
• Experiencing financial difficulties as a result of gambling

Self-Help Tools

Many online casinos and gaming platforms offer responsible gambling tools to help you stay in control. Consider using these features:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you are willing to lose during a gaming session
• Reality Checks: Enable pop-up reminders during play to help you track time and spending
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Session Time Limits: Set maximum time limits for your gaming sessions
• Account Closure: Permanently close your account if you decide to stop gambling

These tools are available through your casino account settings. Use them proactively to maintain healthy gambling habits.

Support Organisations in Australia

If you or someone you care about is struggling with problem gambling, professional help is available. In Australia, contact:

Gambling Help Online (Australia)

Website: www.gamblinghelponline.org.au

Gambling Help Online is funded by the Australian Government and provides free, confidential, and professional support to people with gambling concerns, including online counselling, self-assessment tools, and treatment resources.

Gambler's Help (Victoria & Tasmania)

Phone: 1800 858 858 (24/7, free, confidential)

Provides free counselling and support services for anyone affected by problem gambling.

Lifeline Australia

Phone: 13 11 14 (24/7, free)

Website: www.lifeline.org.au

Provides crisis support and suicide prevention services. Available 24/7 for anyone in emotional distress.

Beyond Blue

Phone: 1300 224 636 (24/7, free, confidential)

Website: www.beyondblue.org.au

Supports people dealing with depression, anxiety, and other mental health concerns that may be linked to problem gambling.

International Support Resources

If you are accessing gambling services from outside Australia, these organisations may also provide support:

• GamCare (United Kingdom): www.gamcare.org.uk
• GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (United States): www.ncpgambling.org

Take Action Today

If you believe you may have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—taking action is a sign of strength. The organisations listed above are staffed by trained professionals who can provide confidential guidance and treatment options.

Remember: Help is available. You are not alone.

For more information on responsible gaming practices, please visit our Code of Ethics page.